The Twelve Shifts — Unlocking Capability in Education Leaders

A small number of attitudinal shifts sit behind the moments when leaders change most. This paper explores the data and how to create them.
September 1, 2026
By
BTS Spark
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What happens when we have a ‘light-bulb’ moment? Why do people at certain times in their life make big changes? What happens when we make a step change in our development and capability? And how can we harness this?

In this paper we will explore a remarkable set of data. This data looks at what happens in these moments and shows that a small number of attitudinal shifts sit at the heart of these changes. By understanding these shifts and how to create them we can radically enhance our ability to help education leaders learn and change when they most need it.

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